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Website Terms of Use

The information contained in this website is for general information purposes only.

The information contained within this website is provided by Explora Security Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products and services contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Explora Security Limited be liable for any loss or damage including without limitation, indirect or consequential loss or damage, arising from loss of data or profits arising out of, or in connection with, the use of, or reliance on, this website.

Every effort is made to keep the website up and running smoothly. However, Explora Security Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

If verification is required in relation to any information contained within this website, please contact Explora Security Ltd, Unit 3, Talina Centre, Bagleys Lane, London SW6 2BW

Privacy Policy

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This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.

Explora Security Limited is pleased to provide the following Privacy Notice:


Personal Data

Explora Security Limited uses the information collected from you to provide quotations, make telephone contact and to email you marketing information which Explora Security Limited believes may be of interest to you and your business. In you making initial contact you consent to Explora Security Limited maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. Explora Security Limited also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, Explora Security Limited will be acting on the instruction of its client, and will work hard to ensure that the client is fully GDPR compliant.

Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. Explora Security Limited may from time to time use such information to identify its visitors. Explora Security Limited may also collect statistics about the behavior of visitors to its website.

Explora Security Limited’s website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. WIX uses cookies to help Explora Security Limited identify and track visitors and their website access preferences. Explora Security Limited website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Explora Security Limited’ website.

Any information Explora Security Limited holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.

Explora Security Limited will only collect the information needed so that it can provide you with marketing and consulting services, this agency does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that Explora Security Limited has purchased from a third-party list broker, on behalf of a client.


Legal basis for processing any personal data

To meet Explora Security Limited’s contractual obligations to clients and to also respond to marketing enquiries.


Legitimate interests pursued by Explora Security Limited and/or its clients

To promote the marketing and consulting services offered by Explora Security Limited and/or to market the services and/or products offered by Explora Security Limited’ existing clients.



Through agreeing to this privacy notice you are consenting to Explora Security Limited processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing or writing to us, see last section for full contact details.



Explora Security Limited may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Explora Security Limited requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.

Explora Security Limited do not broker or pass on information gained from your engagement with the agency without your consent. However, Explora Security Limited may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. The agency may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Explora Security Limited, its clients and/or the wider community.


Retention Policy

Explora Security Limited will process personal data during the duration of any contract and will continue to store only the personal data needed for five years after the contract has expired to meet any legal obligations. After five years any personal data not needed will be deleted.


Data storage

Data is held in servers globally.


Your rights as a data subject

At any point whilst Explora Security Limited is in possession of or processing your personal data, all data subjects have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.

  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

  • Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.

  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.

  • Right to object – you have the right to object to certain types of processing such as direct marketing.

  • Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.


In the event that Explora Security Limited refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.


Explora Security Limited at your request can confirm what information it holds about you and how it is processed


You can request the following information:
  • Identity and the contact details of the person or organisation (Explora Security Limited) that has determined how and why to process your data.

  • Contact details of the data protection officer, where applicable.

  • The purpose of the processing as well as the legal basis for processing.

  • If the processing is based on the legitimate interests of Explora Security Limited or a third party such as one of its clients, information about those interests.

  • The categories of personal data collected, stored and processed.

  • Recipient(s) or categories of recipients that the data is/will be disclosed to.

  • How long the data will be stored.

  • Details of your rights to correct, erase, restrict or object to such processing.

  • Information about your right to withdraw consent at any time.

  • How to lodge a complaint with the supervisory authority (Data Protection Regulator).

  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

  • The source of personal data if it wasn’t collected directly from you.

  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.


To access what personal data is held, identification will be required

Explora Security Limited will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Explora Security Limited is dissatisfied with the quality, further information may be sought before personal data can be released.

All requests should be made to or by phoning Explora Security Limited or writing to us at the address further below.



In the event that you wish to make a compliant about how your personal data is being processed by Explora Security Limited or its partners, you have the right to complain to Explora Security Limited General Manager. If you do not get a response within 30 days you can complain to the Data Protection Regulator.

The details for each of these contacts are:


Explora Security Limited

For The Attention of the General Manager

Unit 3, Talina Centre

Bagleys Lane




Telephone 020 7384 1000 or email


Data Protection Regulator

Helpline on 0303 123 1113

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